FAQs

Frequently Asked Questions

Orders and Delivery

How long does delivery take?
Metro cities: 3–5 business days. Tier 2/3 cities: 5–7 business days. Remote areas: 7–10 business days.

Is free shipping available?
Yes! Free shipping on all orders above ₹499.

Do you offer Cash on Delivery?
Yes, COD is available on eligible orders across India.

Can I track my order?
Yes, you will receive a tracking link via email once your order is shipped.

Returns and Refunds

What is your return policy?
We accept returns within 7 days of delivery for damaged, defective, or wrong products received. Email care@glamvive.com to initiate a return.

How long do refunds take?
Refunds are processed within 5–7 business days after we receive the returned item.

Products

Are Glamvive products genuine and authentic?
Yes. All Glamvive products are 100% authentic and quality-checked before dispatch.

Are the products safe for sensitive skin?
Our products are formulated for general use. Please check the ingredients list on the product before purchase if you have specific allergies.